01
Overview
Short version: We collect only what we need to make RiseWithJeet work well for you. We never sell your data. You are always in control.
RiseWithJeet Edtech Pvt Ltd ("RiseWithJeet", "we", "us", or "our") operates the RiseWithJeet platform available at risewithjeet.in and through our mobile applications. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and the rights you have over it.
We take your privacy seriously and have written this policy in plain language. If anything is unclear, write to us at privacy@risewithjeet.in and we will explain it.
By using the platform, you agree to the practices described here. If you do not agree, please discontinue use of the platform.
02
What We Collect
We collect information you give us directly, and information that is generated when you use the platform.
| CATEGORY | WHAT IT INCLUDES | WHY WE COLLECT IT |
|---|---|---|
| Account information | Name, email address, phone number, profile photo | To create and manage your account |
| Study data | MCQ responses, test scores, answers submitted, time spent, streak activity | To power analytics, AI evaluation, and personalised recommendations |
| Payment data | Transaction ID, plan purchased, billing date. Card details are processed by Razorpay and are never stored by us. | Subscription management and invoicing |
| Device and usage data | IP address, browser type, device model, OS, pages visited, session duration | Platform security, performance, and debugging |
| Communications | Support tickets, feedback messages, emails sent to us | To respond to your queries and improve the platform |
| Uploaded content | Handwritten or typed answer images uploaded for AI evaluation | To run the Jeet AI Mains Evaluator and return your score |
We do not collect your Aadhaar number, PAN card, caste, religion, or any other sensitive personal identifiers. We collect only what is necessary to run the platform.
03
How We Use Your Information
Everything we collect is used to make RiseWithJeet better for you. Here is exactly how:
Running the platform: Processing your answers, generating performance reports, powering the AI Mains Evaluator, and serving your daily MCQs and current affairs.
Personalisation: Identifying your weak areas, building adaptive test sets, and generating your AI study planner based on your actual progress data.
Account and security: Authenticating your login, sending password reset emails, detecting suspicious activity, and protecting your account.
Communication: Sending study reminders, streak alerts, evaluation results, and important platform updates. You can opt out of non-essential communications from Account Settings at any time.
Platform improvement: Aggregated and anonymised usage data helps us understand which features are most useful and what to build next.
Legal and compliance: Maintaining records required under applicable Indian law, responding to lawful authority requests, and enforcing our Terms of Service.
We do not use your data for advertising. RiseWithJeet does not run ads, and we do not share your personal data with ad networks.
05
Data Security
We apply the following safeguards to protect your data:
Encryption in transit: All data transmitted between your device and our servers is encrypted using TLS 1.3.
Encryption at rest: Stored data including your account information and study records is encrypted using AES-256.
Access control: Only team members who genuinely need access to perform their duties can access user data. Access is role-based and logged.
Payment security: We do not store your card details. All payment processing is handled by Razorpay, which is PCI-DSS compliant.
Ongoing security: We conduct periodic internal security reviews and take prompt action in the event of any suspected data security incident.
If you discover a security vulnerability, please report it responsibly to security@risewithjeet.in before disclosing it publicly. We take all responsible disclosures seriously.
06
Your Rights
You have meaningful control over your personal data. Here are the rights you can exercise at any time:
Access
Request a copy of all personal data we hold about you, in a readable format.
Correction
Ask us to correct inaccurate or incomplete data in your account at any time.
Deletion
Request deletion of your account and all associated personal data. We will process this promptly.
Portability
Export your study data, scores, and evaluation history in a portable format.
Restriction
Ask us to stop processing your data for specific purposes, such as analytics or promotional communications.
Opt-out
Unsubscribe from non-essential emails and notifications at any time from Account Settings.
To exercise any of these rights, email us at privacy@risewithjeet.in from your registered email address. There is no charge for exercising your rights.
08
Children's Privacy
RiseWithJeet is intended for users who are 18 years of age or older. We do not knowingly collect personal data from anyone under the age of 18.
If you are a parent or guardian and believe your child has provided personal data to us without your consent, please contact us at privacy@risewithjeet.in and we will promptly delete that information from our systems.
09
Changes to This Policy
We may update this Privacy Policy from time to time as our platform evolves. When we make changes, we will:
Update the "Last updated" date at the top of this page
Send a notification to your registered email address if the changes are material
10
Contact Us
If you have any questions, concerns, or requests related to your privacy, please reach out to us. We take every message seriously.
RiseWithJeet Edtech Pvt Ltd
Privacy Officer
Email: privacy@risewithjeet.in
Security issues: security@risewithjeet.in
If you feel your concern has not been adequately addressed, you have the right to lodge a complaint with the relevant data protection authority in India.