Refund and Cancellation Policy

Our Approach

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We want you to feel confident trying RiseWithJeet. If the platform is not right for you, we will do our best to make it right. This policy explains exactly how cancellations and refunds work.

We built RiseWithJeet with one belief: you should only pay for something that genuinely helps you prepare. We price the platform at what it costs to run, not what the market will bear. That same thinking applies to refunds. We are not in the business of trapping people into subscriptions they do not want.

At the same time, running this platform, training AI models on UPSC-specific content, and maintaining infrastructure has real costs. This policy reflects that balance honestly.

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7-Day Money-Back Guarantee

We offer a full, no-questions-asked refund within 7 days of your initial subscription payment. This applies to all paid plans: Rise Plan and Ascent Plan.

To request:together@risewithjeet.inwith subject line"Refund Request"

Cancellations

You can cancel your subscription at any time with no questions asked.

How to cancel: Go to Account Settings, then Billing, and select Cancel Plan. The process takes less than a minute.
What happens after cancellation: Your access to paid features continues until the end of your current billing period. After that, your account moves to the free Aspire plan and you keep your study data and streak history.
No cancellation fees: There is no penalty or fee for cancelling at any time.

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If you are going through a tough period and need a break, consider pausing rather than cancelling. Write to us at together@risewithjeet.com and we will see what we can do.

Within the 7-Day Window

If you request a refund within 7 days of your initial subscription payment, we will process it in full with no questions asked. This applies to both the Rise and Ascent plans.

Full refund: 100% of the amount you paid is returned to your original payment method.
No questions asked: You do not need to provide a reason. We trust you to make that call.
Processing time: Refunds are processed within 5 to 7 business days to your original payment method, depending on your bank or card provider.

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The 7-day window starts from the date of your initial payment, not from when you first log in or activate features.

After the 7-Day Window

After the initial 7 days, we do not offer pro-rated refunds for unused subscription time. However, we review every situation with common sense. We will evaluate refund requests case by case for the following:

✅ We will consider a refund

A technical issue on our end prevented you from accessing the platform and we were unable to resolve it in a reasonable time (supporting evidence required)

A duplicate or erroneous charge occurred on your account

A documented medical emergency prevented you from using the platform (documentation required)

❌ Not eligible after 7 days

Change of mind or a decision to pause preparation

Renewal charges on a subscription you forgot to cancel

Partial use where features were available and working

Mentorship session fees once a session has taken place

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If your situation is not listed here, please write to us anyway. We look at each request individually and respond fairly.

How to Request a Refund

The process is simple and handled by a real person, not a bot.

Email us

Write to together@risewithjeet.com from your registered email address. Use the subject line "Refund Request" and include your full name and a brief explanation of why you are requesting a refund.

We review and respond

Our team member reviews your request. We may ask a follow-up question if needed to understand your situation better.

Refund processed

If approved, the refund is processed back to your original payment method within 5 to 7 business days. This timeline is governed by your bank or card provider and is outside our control once we initiate it.

Contact Us

For any billing or refund queries, please reach out directly. We respond as quickly as possible on working days.

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Billing and refunds: together@risewithjeet.com

This policy may be updated from time to time. The "Last updated" date at the top of this page will reflect any changes.

Refund and Cancellation